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Portal's Objective: |
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The SMS Services portal aims at increasing the channels of communications with citizens and users of governmental services. This service has been selected as the most prevalent communicating tool with all segments of the Jordanian community, helping in enhancing the quality and efficiency of governmental services. It provides citizens with services relevant to most of the governmental institutions and departments via Short Message Service (SMS), divided into two types: |
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Push Messages: |
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These messages are usually sent by governmental institutions and departments without being requested by the citizens, and include reminders, awareness campaigns… etc. |
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Pull Messages: |
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These messages are sent by citizens as an inquiry, which are replied by the relevant governmental department. |
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Citizens have the right to inquire for once, or to subscribe in the SMS service to receive regular short messages from the pertinent departments. |
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List of Special Governmental Services Relevant to GAM |
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Code of Service |
Name of Service |
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41 |
Violations of vehicles |
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42 |
Complaints |
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43 |
Property tax |
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Violations of Vehicles |
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To identify violations of vehicles, please send the following in an SMS:
41 (space) Pr (for private) OR Pu (for public) OR T (for tourist) followed by number of vehicle |
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e.g:
41 Pr 13-20697 |
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(Important Note: Editor elected to create some English symbols of the category of Traffic violations; GAM website specialist is to do the necessary software). |
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• To subscribe: Please send the following in an SMS:
41 (space) Pri (for private) OR Pup (for public) OR Tou (for tourist) followed by number of vehicle
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e.g:
.: 41 Pr 13-20967 |
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To unsubscribe: Please send the following in an SMS:
41 (space) unsubscribe (space) Pr (for private) OR Pu (for public) OR T (for tourist) followed by number of vehicle
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e.g:
41 unsubscribe Pr 13-20697
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Complaints / GAM |
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Please send the following in an SMS:
42 (space) followed by the complaint, to mobile number (94444). You will receive a message including the following:
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Thank you for your complaint, No. 134/web/sh. Kindly dial (06-4633812) on the e-Government: Servicing Jordan. |
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Property Tax |
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Please send the following in an SMS:
43 (space) followed by the national number |
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e.g:
43 969xxxxxxx, to mobile number (94444).
Reply will come as follows:
- There are unpaid taxes (JD2337 total cost of property tax as at 15 December 2008).
- All taxes were paid (There are no available data. Please call 4623852 / 4623851. Best Regards, GAM).
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Notes:- |
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To subscribe "Traffic Violations" service, please send an SMS to (94444), obtainable for all GSM networks in Jordan. |
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Inquiry SMS cost 70 fils, while Subscription SMS 50 fils. |
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SMS Services 
