Refunding Money Paid for a Duplicate

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Services Guide – Part II

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8- Refunding Money Paid for a Duplicate Traffic Violation

Required Documents / to be included with site Plans:
	Copy of the traffic violation
	Financial receipt
Fees and Stamps:
	None
Where to File an Application for this Service:
	Citizens’ Referral Office (CRO) in Municipality headquarters
Time frame for Processing:
	Maximum of 30 days
Authority:
	Instructions issued by GAM
Filing Procedures:
	Application is filed at CRO in the Municipality building and then referred to the Coordination division
	Application is reviewed and referred to Director of FA Dept.
	Appropriate decision is taken, and if approval is granted, application is referred to Deputy Mayor
	Disbursement instrument is issued and sent to Funds
	A check in the amount of the violation is issued and, if exceeding JD 25, referred to Deputy Mayor
	Check is signed and referred to Funds
	Applicant receives the check
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